
At Genesis Equipment Marketing, we believe that supporting
our customers is the most important aspect of our prepress
equipment company's success. We have earned a solid
reputation in the prepress equipment and used imagesetters
market keeping our customers happy long after their
purchase. From a simple service call, to supplying a
critical prepress equipment or used imagesetters part, our
customers know they can rely on Genesis and our trained
technicians to resolve their problems.

Each piece of prepress equipment, used imagesetters, and
hardware that Genesis Equipment Marketing rebuilds, is
dismantled to allow our technicians to examine each of
the prepress equipment and used imagesetters machine's
critical components. If any of the used imagesetters
components show excessive wear or failure, those parts
are immediately replaced. The high standards we set at
Genesis assure you of only the highest quality used
imagesetters and prepress equipment.
Our Labor Rates
In order for us to process your prepress equipment labor
requests quickly, please include your used imagesetters
and RIP's make & model. Also try to explain your used
imagesetters problems concisely. This information will
allow for a prompt reply.
| Service |
Service
Rate |
| Telephone Support |
$125 / Hour With A 30 Minute Minimum
Billed In 15 Minute ($31.25) Increments |
| Depot Repair |
$100 / Hour With A 1 Hour Minimum |
| On-Site Used Imagesetters Repair |
$125 / Hour+ Travel With A 1 Hour Minimum
Billed In 30 Minute ($62.50) Increments |
| Prepress Equipment Installation |
$1,200 / Day (8 Hours) + Travel Expense
$200 / Hour (After 8th Hour) |
| Training At Genesis |
$125 / Hour With A 1 Hour Minimum |
| Parts |
50% -75% Of Manufacturer's List Price |
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